Refund policy
Effective Date: October 8, 2026
Welcome to styledbysaheb.in. We value your trust and are committed to providing quality fashion clothing and a smooth shopping experience. This Return and Refund Policy explains the conditions under which products purchased from our website may be returned, exchanged, or refunded.
By placing an order on styledbysaheb.in, you acknowledge and agree to the terms mentioned in this policy. We encourage customers to carefully review product descriptions, size information, images, colors, and other product details before placing an order.
1. About Our Return & Refund Policy
At styledbysaheb.in, we make every effort to ensure that the products shown on our website accurately represent the items you receive. However, because fashion products can sometimes vary slightly in color, texture, or appearance due to photography, lighting, and different screen settings, minor variations may occur.
Our return and refund process is designed to address genuine issues such as receiving a damaged, defective, incorrect, or significantly different product.
Returns are accepted only when the product meets the eligibility requirements described below.
2. Eligibility for Return
A product may be eligible for return or exchange if:
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The product received is damaged or defective.
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You received a different product from the one you ordered.
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The product received is missing essential components or accessories, where applicable.
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The product has a manufacturing defect.
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The product is significantly different from the description provided on the website.
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The wrong size or product was sent by us due to an order-processing error.
The product must generally be unused, unworn, unwashed, and in its original condition.
All original tags, labels, packaging, invoices, and other accessories should be retained and returned with the product whenever applicable.
3. Products That May Not Be Eligible for Return
For hygiene, safety, quality-control, or other business reasons, certain products may not be eligible for return or exchange.
Returns may be rejected if:
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The product has been worn or used.
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The product has been washed, altered, repaired, or modified.
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The original tags or labels have been removed.
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The product is damaged because of improper handling by the customer.
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The product has stains, makeup marks, perfume smell, or other signs of use.
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The product is returned without its original packaging where packaging is required for resale.
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The customer has caused damage to the product after delivery.
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The return request is submitted after the applicable return period.
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The customer refuses delivery and subsequently requests a refund without an eligible reason.
Products purchased during certain clearance, promotional, or special-sale campaigns may have different return conditions. Such conditions will be mentioned on the relevant product or promotional page whenever applicable.
4. Return Request Period
Customers should inspect their order immediately after delivery.
If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us as soon as possible at:
Email: akhulisahab@gmail.com
Phone: 9800361801
Please provide your order number, registered customer details, a description of the issue, and clear photographs or videos showing the product and the problem.
Return requests submitted after the applicable return window may not be accepted.
5. How to Request a Return
To request a return, follow these steps:
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Contact our customer support team through email or phone.
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Provide your order number and relevant purchase details.
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Clearly explain the reason for requesting a return.
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Provide clear photographs or videos of the product if requested.
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Our team will review your request.
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If the request is approved, we will provide instructions regarding the return process.
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Pack the product securely with its original packaging and tags.
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Hand over the package according to the return instructions provided by our team.
Do not send products back to the business address without receiving return instructions from our customer support team, unless specifically instructed to do so.
6. Damaged Products
If your package arrives visibly damaged, please take photographs or videos of the package before opening it whenever possible.
If the product inside is damaged, contact us promptly with:
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Order number
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Product name
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Photographs of the outer packaging
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Photographs of the damaged product
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Video evidence, if available
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Delivery details
Our team will assess the submitted information and determine whether the product qualifies for replacement, exchange, or refund.
Customers should not attempt to repair or alter a damaged product before contacting us.
7. Wrong Product Received
If you receive a product different from the item ordered, please contact us as soon as possible.
We may request photographs showing the product received, packaging, shipping label, and order details.
After verification, we may arrange an appropriate resolution, which may include replacement, exchange, or refund depending on product availability and circumstances.
8. Size-Related Returns
Fashion clothing products may be available in different sizes. Customers are responsible for reviewing the available size information and selecting the appropriate size before placing an order.
If a wrong size is selected by the customer, a return or exchange may not always be available. Where size exchange is offered, it may depend on product availability and the applicable return conditions.
Customers should carefully check the size chart, measurements, product description, and other information available on the product page before ordering.
Minor differences in fit may occur because body shapes and individual preferences vary.
9. Color and Appearance Variations
Product colors shown on a computer, mobile phone, tablet, or other screen may appear slightly different from the actual product due to screen settings, lighting conditions, photography, and device display technology.
Minor color variations alone may not qualify a product for return or refund.
However, if the product received is substantially different from the product description or ordered item, please contact us so that we can review the matter.
10. Exchange Policy
Where applicable, eligible products may be exchanged for another size or replacement product.
An exchange is subject to:
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Product availability
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Product condition
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Return eligibility
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Verification by our team
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Applicable shipping or processing requirements
If the requested replacement is unavailable, we may offer another appropriate resolution depending on the circumstances.
Exchange availability may vary from product to product.
11. Refund Policy
If a return is approved and a refund is applicable, the refund will generally be processed after the returned product has been received and inspected.
The refund amount may depend on the nature of the issue, order value, shipping charges, applicable deductions, and the terms communicated during the return process.
Where the issue is caused by an error attributable to us, such as sending the wrong product or an eligible defective product, we will make reasonable efforts to provide an appropriate resolution.
For customer-initiated returns that are permitted under our policy, shipping or other applicable charges may be deducted where applicable.
12. Refund Processing Time
Once the returned product is received and successfully inspected, eligible refunds will be initiated within a reasonable processing period.
The time taken for the refund to appear in the customer's account may vary depending on the payment method, bank, card issuer, payment gateway, or financial institution.
We do not control the processing time of third-party banks or payment service providers.
Customers should retain their return or shipping receipt until the refund or replacement process has been completed.
13. Refund Method
Where possible, refunds will be processed using the original payment method.
For Cash on Delivery orders, the customer may be required to provide appropriate bank account or other payment details for processing an eligible refund, subject to verification.
We will never intentionally request sensitive information such as passwords, PINs, or OTPs for processing a refund.
Customers should never share their banking password, ATM PIN, card PIN, or OTP with anyone claiming to represent styledbysaheb.in.
14. Cash on Delivery Orders
For Cash on Delivery orders, the customer pays the applicable order amount at the time of delivery.
If an eligible COD order is approved for refund, the refund procedure will be communicated by our customer support team.
Depending on the circumstances, we may request verified payment details required to process the refund.
Customers should ensure that the information provided for refund processing is accurate.
styledbysaheb.in will not be responsible for delays caused by incorrect bank or payment information supplied by the customer.
15. Return Shipping
For products returned because of a verified error on our part, such as an incorrect product being shipped or an eligible defective item, we may provide or arrange an appropriate return solution.
For other approved returns, the customer may be responsible for applicable return shipping charges depending on the circumstances.
Return shipping conditions will be communicated during the return approval process.
Products should be packed securely to prevent damage during transportation.
16. Inspection of Returned Products
All returned products may be inspected before a return, replacement, exchange, or refund is approved.
During inspection, we may verify:
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Product condition
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Product tags
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Packaging
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Signs of use
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Damage
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Order details
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Product authenticity
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Reason stated for return
If the returned product does not meet the applicable return requirements, the return may be rejected.
In such circumstances, we may return the product to the customer, subject to applicable shipping arrangements.
17. Cancellation of Orders
Customers may request cancellation of an order before the order is processed or shipped.
Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.
If a cancellation request is accepted, the refund process will depend on the original payment method and the applicable circumstances.
For COD orders, cancellation requests should preferably be made before the order is dispatched.
18. Refused or Undelivered Orders
Customers are requested to provide a correct and complete delivery address and an active phone number.
If an order cannot be delivered because of an incorrect address, unavailable recipient, repeated delivery failure, refusal to accept the parcel, or other circumstances attributable to the customer, additional shipping or handling charges may apply where applicable.
Repeated refusal of COD orders may also affect the customer's ability to place future COD orders.
19. Promotional and Discounted Products
Products purchased during promotional campaigns, clearance sales, special discounts, or other limited-time offers may have specific return or exchange conditions.
Customers should carefully review the terms displayed on the relevant product or offer page before placing an order.
If a promotional product is marked as non-returnable or non-exchangeable, it may not qualify for return except where required by applicable law or where the product is defective or incorrectly supplied.
20. Fraudulent or Abusive Return Requests
We reserve the right to investigate suspicious, fraudulent, or repeated return requests.
A return may be rejected if there is evidence of:
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Product misuse
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Repeated unreasonable returns
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Product swapping
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Deliberate damage
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False claims
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Manipulation of return evidence
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Any fraudulent activity
We may restrict or suspend future orders from customers who repeatedly abuse the return system.
21. Missing Items or Incorrect Quantity
If your order contains fewer items than purchased, contact us promptly after delivery.
Please provide your order number and photographs or videos of the received package and products where possible.
After verification, we may provide the missing product or another appropriate resolution.
22. Customer Responsibility
Customers are responsible for:
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Providing accurate shipping information.
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Selecting the correct product and size.
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Reviewing product information before ordering.
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Inspecting the product after delivery.
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Keeping the original packaging and tags until the order is confirmed satisfactory.
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Contacting customer support within the applicable return period.
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Providing accurate information during the return process.
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Packaging returned products securely.
23. Changes to This Policy
styledbysaheb.in reserves the right to update, modify, add, or remove provisions of this Return and Refund Policy when necessary.
Changes may be made because of business requirements, product categories, operational procedures, legal requirements, payment-provider requirements, or improvements to our customer service process.
The updated policy will be published on this website. Customers are encouraged to review this page periodically.
24. Contact Us
If you have questions about returns, exchanges, refunds, damaged products, incorrect orders, or cancellations, please contact us.
Website: styledbysaheb.in
Email: akhulisahab@gmail.com
Phone: 9800361801
Business Address:
Akhuli Para, Lurka, Shirshi, Jhargram, West Bengal
PIN Code: 721504
Business Category: Fashion Cloths
GST No.: 19DJTPA1866D1Z1
Our customer support team will review your request and provide guidance according to the applicable return and refund terms.
25. Final Note
Our goal at styledbysaheb.in is to provide customers with quality fashion clothing and a reliable online shopping experience. We understand that issues can occasionally occur during ordering, packing, shipping, or delivery. Therefore, we encourage customers to contact us whenever they experience a genuine problem with an order.
We will review eligible complaints fairly and make reasonable efforts to provide an appropriate solution in accordance with this policy.
By purchasing products from styledbysaheb.in, customers acknowledge that they have read and understood this Return and Refund Policy and agree to follow the procedures described above.
Thank you for choosing styledbysaheb.in.